Field Service & Dispatching
Integrate dispatch notifications, service history, and work order management into a dispatch service management system.
Grasp the key to success in the industry. Start with digital transformation. Understand comprehensively.【派工服務管理解決方案】
Support various types of dispatch service management applications.
ezteamwork
Dispatch service management scenarios
Support online operations via both Web and App.
The dispatch service system can be accessed and operated not only through Web (various browsers: Chrome, Firefox, Edge...),but also through the App to report work at the job site.
Support online operations via both Web and App.
The dispatch service system can be accessed and operated not only through Web (various browsers: Chrome, Firefox, Edge...),but also through the App to report work at the job site.
Comprehensive dispatch service management system features
Flexible and diverse work order management mechanisms
Automatic reminder and alert mechanism
The system provides diverse email automatic reminder notifications and alert mechanisms, allowing customization of notification reminder rules according to enterprise regulations, effectively reducing human errors.
Dispatch notifications
Pending work order expiration notifications
Progress warning indicators
Complete dispatch service history
The system records the complete history of dispatch service, allowing quick retrieval of past service records based on customer, service personnel, or other criteria.
Dispatch notifications
Customer information
Service records
Payment records
Multi-dimensional performance statistics data
The system provides flexible statistical reporting tools, allowing customization of multi-dimensional statistical reports according to management needs, enabling management personnel to quickly consolidate service and performance status.
A comprehensive dispatch service mobile app
Make your remote operations and on-site management more efficient
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Create dispatch order.
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Query work order details
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Report Progress On-Site
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On-site photo uploads
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Dispatch reminder notifications
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Work order handwritten signature
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Work order progress indicator warnings
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Mobile signature approval in the app
DEYANG INFORMATION TECHNOLOGY LTD.
Establishing a digital maintenance dispatch service management system
through the use of the eWorksheet mobile app.
Rapid deployment, immediate transformation
Let Monmouth Technologies help you simplify dispatch workflows and enhance dispatch service efficiency.
FAQ
Can the format of the dispatch order be customized to add or remove fields?
Yes, the system can customize the fields, format, and sequence of the dispatch order according to company requirements.
After filling out the dispatch order online, can it be printed? Can the format layout include the company logo or match the existing format of the company's work order?
Yes, the system's dispatch order can be pre-set with a printing format, allowing for previewing and printing after filling out. The dispatch order layout can include the company logo and can also be adjusted according to the company's requirements.
Can each dispatch order assign multiple personnel? How does the system record this?
The dispatch order will record one primary responsible person, and additional fields can be added to record the total number of personnel assigned to each order.
Does the mobile app have specific phone model restrictions?
There are no restrictions. Unless the phone is too old, in principle, most commonly used smartphones on the market, whether Android or iOS, can download and use Monmouth Technologies' mobile app.
Can the total amount or number of work orders assigned to each customer during a specific period be calculated?
Yes, the system provides a flexible reporting mechanism. Managers can customize various types of statistical reports based on the aforementioned management needs.
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(07)727-9337
10F.-1, No. 306, Zhongzheng 1st Rd., Lingya Dist., Kaohsiung City 802 , Taiwan (R.O.C.)
