Address common issues and challenges in maintenance management.
Delayed communication leads to time-consuming dispatching and material inquiry.
Paper-based operations result in maintenance personnel spending time traveling between the company and the repair site.
Traditional operational methods can lead to information discrepancies and human errors.
Incomplete maintenance records make management and consolidation difficult.
Simplify maintenance management operations and improve communication efficiency.
Streamline the operation process from reporting, maintenance, upkeep, to work orders, enhancing overall operational efficiency. Establish a comprehensive and effective maintenance management mechanism to reduce the time and cost spent on traditional communication methods.
Not just work order management
Integrate repair, scheduled maintenance, and work order management on the same platform.
The ezteamwork maintenance management solution leverages cloud technology and mobile devices, seamlessly integrating operations management processes including fault reporting, scheduled maintenance management, work order creation, work order approval, progress tracking, and repair progress reporting. Regardless of your location, you can access the platform synchronously, centralized storage of maintenance records and related data.
Manual tracking is time-consuming and labor-intensive.
Establishing an automatic reminder notification mechanism
Allowing your team to focus on serving customers, solving problems, and improving communication and operational efficiency.
Is there an information gap between headquarters and the maintenance site?
Integrate mobile app for information synchronization.
Maintenance/Service personnel
- Query maintenance/scheduled maintenance order contents
- Report work progress
- On-site photo uploads
- Preview maintenance/scheduled maintenance orders
Customer
- Preview maintenance/scheduled maintenance orders
- Electronic signature
Company headquarters
- Synchronize receiving service progress
- Centralized management of work order information
A Taiwan-based performance materials company
Using the ezteamwork platform to build
a machine equipment maintenance management system
Let Monmouth Technologies assist you.
Simplify maintenance operation processes, improve dispatching efficiency, and establish a digital maintenance management mechanism.
FAQ
Introducing the Monmouth Technologies Equipment Maintenance Management System, how do managers dispatch work? How do they track work order progress?
Managers or on-site personnel use the ezteamwork platform to create maintenance/scheduled maintenance orders, assign responsible individuals, and record details. The system automatically sends assignment notification emails to responsible individuals and synchronizes dispatch information on the mobile app. The system centralizes all work order information and provides remote collaboration mechanisms. Managers and on-site personnel can check all work order progress at any time. Responsible individuals can access all assigned work orders on-site, significantly streamlining paper-based operational processes.
How do maintenance personnel receive dispatch messages? How do they report maintenance progress?
The system provides an automatic notification mechanism and synchronizes information on the mobile app. Maintenance personnel or work order supervisors can access dispatch information via desktop or mobile devices, and prepare necessary materials in advance, saving time and costs associated with traveling between the company and the maintenance site. Maintenance personnel can directly report maintenance status and upload on-site photos using the app on their smartphones or tablets. The system automatically synchronizes app information, significantly improving communication and management efficiency.