Case Performance / Custom Order Manufacturing

Rooster Lighting Co., Ltd.

Leading Manufacturer and Exporter of Lighting Fixtures
Performance management platform to track trends in order sources.

Building context/challenges.

Difficulties in tracking various stages of cases result in lost orders.
Before implementing ezteamwork, case clients did not have an effective way to track the current stages of various construction projects. As a result, they were unable to provide timely product services to relevant units, leading to the loss of readily available orders.
Unclear division of responsibilities.
Lack of systematic record-keeping and unified management methods lead to unclear division of responsibilities, resulting in the situation where the same client has two different points of contact within the company.
Time-consuming calculations of revenue, costs, and other financial information.
Financial information for each year is recorded in Excel. When a supervisor needs data for a particular year, it requires manual calculation and consolidation to produce the report, which is time-consuming.

Solutions

Centralizing case management enables effective recording of progress.
By centralizing the management of all construction projects, the current stage of each project becomes clear at a glance. For example, if a construction project is at the bidding stage, lighting design drawings can be provided to assist in preparing the bid.
If it is at the contracting stage, lighting materials or construction services can be provided.
Establishing a link to monitor the progress of finalized projects.
The finalized projects can be linked to the master list, allowing managers to quickly access project details and review their progress along with other relevant information when browsing through the project overview.
Standardized recording of data
Enforce recording of essential information such as responsible person, costs, profits, etc., eliminating the risk of forgetting responsible personnel and processing procedures due to the passage of time.
Customize report indicators and dimensions to review them anytime.
With the flexible custom report feature, you can generate the required reports and charts instantly without the need for manual calculations and production, saving time and effort.

Benefits of implementation.

Enhancing case management to improve performance.
By having control over the progress of each case, we can communicate with the units responsible for each stage and provide suitable services according to the requirements of that stage. Taking proactive action rather than passively waiting for business opportunities allows us to seize opportunities by understanding trends.
Transparent Information, Clear Division of Responsibilities
The presentation of project data is organized rather than chaotic, which not only enhances the visibility of order sources but also ensures that each salesperson accurately understands their respective customers and their needs.
Accelerate decision-making analysis.
By implementing ezteamwork, real-time report statistics can be generated, enabling managers to have a broader and clearer perspective. They can devise strategies promptly in response to changes, effectively implementing efficient multi-case management.

Rooster Lighting Co., Ltd., also known as Rooster Lighting Fixtures Factory, was founded in 1989. The company is ISO 9001 certified and has been awarded the Outdoor Lighting Excellence Award by the Illumination Engineering Society. It possesses a large-scale photometric curve testing instrument capable of measuring various lighting fixtures' photometric curves. As a lighting equipment provider specializing in outdoor lighting public projects, its main clients include major construction firms in Taiwan. Its products are utilized in various national institutions, landmarks, and public spaces such as Taoyuan International Airport, Kaohsiung Railway Station, Kaohsiung Light Rail, Taipei Metro, National Highway No. 3 tunnels, outdoor parks, and landmark buildings or scenic bridges.

Industry category.

Lighting Equipment Manufacturing Industry

Solutions

Custom Order Manufacturing Solutions